Weekly, often daily. Small improvements go live continuously. Larger items sit on the roadmap until they are ready, then they ship. No quarterly release cycles, no artificial batching.

Customer conversations, usage data, and our own view of where vendor spend is heading. If you want to influence the order, tell us. Direct input from customers moves things up the list faster than anything else.

Yes. Every request gets logged and reviewed. The ones we hear repeatedly, or the ones with a strong case behind them, get prioritised.

Most of it. Some items get reshaped as we learn more. Occasionally one gets cut because a better approach emerges. When that happens we update the roadmap rather than letting items quietly disappear.

In-app announcements, release notes, and a monthly email summarising what shipped. Anything that changes how you work gets a direct heads-up.

Tell us. If we can already do it another way, we will show you. If we cannot, the conversation often ends with a new item on the list.

Because you are paying for a product that keeps changing. You should see what is coming, what we are prioritising, and where the category is heading. Hiding it would just create more email threads asking.